Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.97.62.1220
What expansions, game packs, and stuff packs do you have installed? Laundry Day Stuff, Growing Together, Vampires, Eco Lifestyle, Blooming Rooms Kit, Cottage Living, Cats & Dogs, Seasons, Desert Luxe Kit, Get Famous, Island Living, Get to Work, City Living, Get Together, Discover University, High School Years
Steps: How can we find the bug ourselves? Open the game, and click play on the specific household. While waiting to load you will be stuck on the loading screen.
What happens when the bug occurs? I am stuck on the loading screen indefinitely and have to force quit the game.
What do you expect to see? For the loading screen to be brief and my household to open normally
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.97.62.1220
What expansions, game packs, and stuff packs do you have installed? Laundry Day Stuff, Growing Together, Vampires, Eco Lifestyle, Blooming Rooms Kit, Cottage Living, Cats & Dogs, Seasons, Desert Luxe Kit, Get Famous, Island Living, Get to Work, City Living, Get Together, Discover University, High School Years
Steps: How can we find the bug ourselves? Open the game, and click play on the specific household. While waiting to load you will be stuck on the loading screen.
What happens when the bug occurs? I am stuck on the loading screen indefinitely and have to force quit the game.
What do you expect to see? For the loading screen to be brief and my household to open normally
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
The issue started when I aged up a sim from a toddler to a child then to teen. After editing them in CAS, I clicked the check mark but got stuck on the loading screen and had to force quit the game. When I went back into the game I was able to load to the home screen but when I click on a resume I got stuck on the loading screen again. The only way I can get into my saves is when clicking load game and then play for a specific save file. Once I am in I click on the same household and once again get stuck. I have tested other households in the same save file and others and have had no issues.
I have tried without mods, 50/50 mods, removing cache files, repairing, restarting my laptop, moving them to a different lot, updating the game and my laptop, updating mods, and removing conflicting ones. At this point, I am stuck on what to do and not understanding why it is only this household I am having issues with. Is it possible for a household to become corrupted, can I fix that? Is there any other possible explanation and fixes I try?
I do not believe it is an issue with mods since it still occurs once I remove them. I am thinking that there may have been a moodlet on my toddler sim that caused an issue when I aged them up to child and teen directly after. I can not be sure that this is the cause but there seems to be a bug within the household.
