Forum Discussion
Bluebellflora
8 years agoHero+
Please disable Origin in-game and see if that helps.
8 years ago
It was already disabled when I went to disable it
- Bluebellflora8 years agoHero+
- 8 years ago
I’ve moved it to the desktop and tried to relaunch it but it’s still frozen
- Tremayne42608 years agoHero
@ellamaree8, have you restarted your computer? This may help close out some files that may think the game is still running. Next, after restarting, try resetting Origin before starting up the game. Here is the link on how to do so.
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
Once you reset Origin, you will need to check your Preferences and insure that Origin In Game is turned off as well as "Save to iCloud" disabled.
Please report back here and let us know if this has solved your problem.