"There's a problem with your download" with new Sims 4 update

Question

I keep getting the "There's a problem with your download" error when I try to download the new Jan 14th update. I restarted my computer, cleared my EA app cache multiple times, took my mods out of my mods folder, reinstalled the EA app, and nothing has worked. I came here to see if anyone had found any solutions already but all I see is a lot of people running into the same issues years ago on different devices. I am on a Macbook Pro 2023 with the M3 Pro chip.

making-escape · Answer

Having exactly the same error with my 2020 M1 mac mini. It doesn't even get past the preparing stage. Reinstalled EA and sims etc nothing worked. Did you ever find a solution?

juice_2box_4 · Answer

I'm gonna be honest I totally forgot about this. I think I just repaired my game but I can also check my youtube to see if I found anything else.

gamergirldiva8 · Answer

my problem is similar, my game is getting stuck downloading at 2%, at first i was just updating and then i uninstalled, so now its downloading. Nothing is working. Is it possible you know whats wrong?

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"There's a problem with your download" with new Sims 4 update

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