Forum Discussion
4 years ago
Atm it should be on the hard drive but I can’t see it. A lot of my stuff is on the cloud or an external hard drive and when I did play it last it would only work when the external hard drive was plugged in which it currently is. It’s saying it preparing for a download but has remained on 0% for the last 7 hours.
Bluebellflora
4 years agoHero+
@EKYoung95
Try the Origin reset tool https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
Try the Origin reset tool https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
- 4 years ago
It’s not working. I managed to get on some chat with them but it wasn’t working. Everything suggested just didn’t work. Unsure what to do 😭
- Bluebellflora4 years agoHero+
Please open Terminal and copy and paste the following command then hit Enter/Return:
find / -type d -name "*The Sims 4*" 2>/dev/null
After a little while it will return the results of the search. This will search your whole Mac as well as any plugged in drives. Please copy and paste the results in a post here.