In the Origin app, right-click on the gear icon next to the Play button and select "Repair".
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1220
What expansions, game packs, and stuff packs do you have installed? seasons, university, parenthood, outdoor retreat, toddler stuff, kids room stuff, holiday celebration pack
Steps: How can we find the bug ourselves? After making a household when choosing what world to live in
What happens when the bug occurs? There are no world options, it's just a blank screen minus select a world to live in.
What do you expect to see? World options
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Attached is a pic of what I see.
UPDATE: I un-installed and re-installed origin and the sims and everything was fine again.
Edit By Crinrict: Adjusted Title, Added Tags
@User19341 Please try right-clicking on the game in Origin and hit repair game.
@staypuftfish Try the same. Are you on mac too ?
Hi, After Nov 17 update, I can't play the game anymore. When I click play button, it got stuck in loading. So I started a new game with a new sims but then it shows a white empty blank page instead of towns to select. So I deleted the sims 4 folder and started new but the same problem happened. What can I do????
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? The Sims 4
What expansions, game packs, and stuff packs do you have installed? I have a few the new ones I downloaded yesterday was -Family pack -Snowy pack -And the seasons
Steps: How can we find the bug ourselves? Im not sure, But whenever I go on the game make a new family and it asks me to pick a season to play in, the towns go missing, and the screen is white. So I can't even play it at all.
What happens when the bug occurs? The towns you can live in don't show up so I can't even play the game at all. I downloaded this yesterday so I don't know if its a problem with the expansion pack or if its a problem with the new update you guys made and installed.
What do you expect to see? I would like to see it be fixed so I can play the game again and the exspansions work and everything is back up and running like it was the last time I played.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I dowloaded a few different expansion packs.
Hello, I downloaded a few new updates in the bundle pack, one of them being the seasons one, and when I pick on a season to play in the twins go blank and there's no towns to live in that come up? is this a problem with the new download from yesterday or is this its own thing. Thank you.
-Mackenzie Pharaoh
Yep, that worked for me...
Thanks!
Since the fix, I am not able to play. It freezes if I select a household and so I tried to do a new create a sim, once I get to selecting a world, it’s completely blank. I have no CC. Any suggestions?
Me too, nothing works properly since the update. on Mac
Hello. I have come into a problem with my Sims 4 Game ever-since updating my game to the November 17th 2020 patch. I do have mods installed so it could be that. When I launch my game and I go to play with a saved family, the loading screen comes up and doesn't change or proceed to the worlds menu. I tried to create a new family and then I tried to play with them but when I got to the worlds menu, it was a white screen. I took the mods folder out of my Sims 4 folder and the problem was still persisting. I basically have no way of playing the game so I would appreciate it if anyone could help me solve this problem. Thank you!
I am on a Macbook Pro Catalina Version 10.15.5, and yes that is exactly what happens.
I am having the same exact problem, i tried removing all my mods, i reset my sims. i deleted everything and tried playing on base game alone. I have no idea what to do or how to fix it ☹️
Hi,
Problem since the new update:
CAS works, choosing a season works but when you need to pick a world: no worlds show up.
Also loading an old save game does not work, it is stuck on the loading screen.
This is a problem I and a friend are both having since the new update (we have both updated today, 18th of November 2020).
I have disabled all my mods & cc and moved them away, no luck.
EA send me a list to uninstall origin, repair my disc, update IOS etc.
This is clearly not the problem since the same problem is happening on another Mac.
Apparently, EA/Sims team do not know about this issue yet.
Does anyone have any advice?
Or the same problem?
Product: The Sims 4
Platform: Mac
Which language are you playing the game in?
English
How often does the bug occur?
Every time (100%)
What is your current game version number?
newest update
What expansions, game packs, and stuff packs do you have installed?
Eco lifestyle, Discover University, Get Famous, Cats & Dogs, City Living, Get Together, Get to work, Realm of Magic, Parenthood, Vampires, Spa day, Dine out, Outdoor Retreat, Laundry day stuff, Bowling night stuff, vintage glamour stuff, Movie hangout stuff, Luxury party stuff
Steps: How can we find the bug ourselves?
Cas works, picking a season works, when you try to move a sim in the worlds do not show up in pick a world. Loading a different save game does not work, it is stuck on loading.
What happens when the bug occurs?
The worlds in The Sims 4 don't load and save games don't load either.
The game is unplayable
What do you expect to see?
Worlds to show up when trying to move a sim and other saves to load (basically to be able to play the game)
Have you installed any customization with the game, e.g. Custom Content or Mods? Uninstalled all to see if it was the problem, it was not.
Did this issue appear after a specific patch or change you made to your system?
Happened after the most recent patch
This is happening to me too!! Any fixes?
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? newest update
What expansions, game packs, and stuff packs do you have installed? Tiny living, Romantic Garden Stuff, Nifty Knitting Stuff Pack, Movie Hangout Stuff, Laundry Day Stuff, Dine out, Vampires, Cats & Dogs, Island Living, and Seasons.
Steps: How can we find the bug ourselves? Sims 4 stopped letting me pick a world to put my character in, lets me choose the season to start with after creating my character and then the worlds simply don't pop up afterward to allow me to click to put my sims 4 character in. What do I do?
What happens when the bug occurs? The worlds on sims 4 don't load.
What do you expect to see? The worlds loading after picking the season to start with.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Sims 4 stopped letting me pick a world to put my character in, lets me choose the season to start with after creating my character and then the worlds simply don't pop up afterward to allow me to click to put my sims 4 character in and play. What do I do?
Playing on a MacBook Pro 2016. No worlds available after CAS. Updated game just now.
@Sefdancer4life I've merged your post into the master thread for this issue. Please try repairing the game in Origin: open your game library, right-click (or crtl-click) on the Sims 4 icon, and select Repair.
Got it working by repairing the game.
@Sefdancer4lifeworked for me! thanks
So after not opening origin for a few days I opened it to play the sims on November 17th. I noticed it updating. When I updated it it had deleted all of my content and was making me start from scratch with create a sim. I couldn't get out of it. So finally I tried creating a sim and when I did and chose a season to play in the loading page either just kept loading or asked me to select a world to play in. The problem is....there were no worlds to play in! I couldn't select anything. I've tried restarting the game/orgin several times..nothing has worked. I checked in my files and under saved games there is nothing, although the file is in the correct spot according to other forums. Please help...
After the bug was fixed and the sims 4 was updated. I tried to create a new game and as soon as I finish in create a sim, my residential worlds won't show up. Is there something I can do to fix this or should I wait for the next update?
@Lola18790 I've merged your posts into the master thread for this issue. Please try repairing the game in Origin: open your game library right-click on the Sims 4 icon, and select Repair.
