In the Origin app, right-click on the gear icon next to the Play button and select "Repair".
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? The newest one as of nov 20 2020
What expansions, game packs, and stuff packs do you have installed? all of them as of nov 20 2020
Steps: How can we find the bug ourselves? The game wont load after pressing play on the main screen, loads forever
What happens when the bug occurs? nothing happens
What do you expect to see? game wont load?
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
My game wont load after pressing play on the main screen. I'm on mac. I have all the expansion packs.
@Damos19--can you try repairing your game through Origin? right-click on it in your library, then choose 'repair' from the options that will appear.
