In the Origin app, right-click on the gear icon next to the Play button and select "Repair".
I just recently downloaded an expansion pack and two stuff packs. After installing the packs I tried to open and play sims 4. Origin opens and sims 4 will load to the main screen but once i click load family it’s just stays loading. If i begin a new family, I can go through the process but once I leave create a sim the same thing happens. I have tried removing the mods folder and putting it on the home screen but it did not work.
@TheFatSausage Does your computer run Windows or macOS? Please try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.
It runs macOS and thank you that fixed the problem!
