In the Origin app, right-click on the gear icon next to the Play button and select "Repair".
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Current update week of November 16th 2020
What expansions, game packs, and stuff packs do you have installed? University, island living, seasons, pets, city living, go to work - magic, jungle, dine out, outdoors - vintage, patio
Steps: How can we find the bug ourselves? Pressing play on a mac
What happens when the bug occurs? My game won't open, stays stuck in the loading screen forever
What do you expect to see? my game to open
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
After most current update to fix the stability week of November 16th 2020, my game won't actually load.. I press the play button through Origin, then the play button on the home screen and then it simply loads forever and never actually starts
