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5 years ago
I'm having the same issue.
I also can't play a new game past the create new household screen.
Bluebellflora
5 years agoHero+
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162