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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago
Solved

Workarounds for The Sims 4 start up issue: error code ending in 495f32a0

Update: April 14, 2020 patch should fix this issue for everyone, without a need for use workadounds. The workarounds we were using can be found inside the spoiler: [ Spoiler ]
mac
  • EA_Mai's avatar
    EA_Mai
    6 years ago

    Hi everyone,

    We have just released a patch to address this issue:

    Update 04/14/2020 - Mac: 1.62.69.1220

    Hello Simmers,


    We have a small but important update to address some critical issues for macOS players. Thank you for your reports and assistance in tracking down, and drawing awareness to these important issues.

    • Players can once again launch The Sims 4 in their language preference when their choice is different from the Origin language options.
    • Downloaded Packs are now correctly moved to their new location. Origin will no longer insist on reinstalling the packs. This means players won’t end up with two copies.
    • A few stability improvements were made.


    Additional Information:
    If one of the workarounds from AnswersHQ was applied to get the game going last week, players don’t have to undo it. No additional action is necessary.

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
6 years ago

Hi everyone,

We have just released a patch to address this issue:

Update 04/14/2020 - Mac: 1.62.69.1220

Hello Simmers,


We have a small but important update to address some critical issues for macOS players. Thank you for your reports and assistance in tracking down, and drawing awareness to these important issues.

  • Players can once again launch The Sims 4 in their language preference when their choice is different from the Origin language options.
  • Downloaded Packs are now correctly moved to their new location. Origin will no longer insist on reinstalling the packs. This means players won’t end up with two copies.
  • A few stability improvements were made.


Additional Information:
If one of the workarounds from AnswersHQ was applied to get the game going last week, players don’t have to undo it. No additional action is necessary.

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