3 years ago
0x80000003 I get an error.
0x80000003 The Sims 4 force quits repeatedly with an error. I tried clearing the cache and recovering the game without using cc and mod, but it crashes. Do you know how to solve the problem?
dxdiag file
@lshh0109 The driver for your graphics card is a couple years old, and your dxdiag lists one crash of that driver and a few more crashes that are likely related. So please update that driver. You can get the newest one from Nvidia:
https://www.nvidia.com/Download/driverResults.aspx/192967/en-us/
Run the installer as an admin: right-click on the download and select "Run as administrator." Choose the custom install option and check the box to perform a clean install. Restart your computer afterwards and before trying to play.
I updated the driver to the latest version, but the error as shown in the picture appears repeatedly.
@lshh0109 The first message is showing an Origin error, and the second one is for Windows Error Reporting (WER). So it's a good idea to run a couple of basic checks of your Windows system files:
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Next, clear Origin's cache and uninstall it "the hard way":
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
Reinstall Origin using the full installer (direct download link):
http://download.dm.origin.com/origin/live/OriginSetup.exe
Run the installer as an admin: right-click on the download and select "Run as administrator." Restart your computer after installing and before trying to play. Run Origin itself as an admin too when you open it.
only the version of the deployment image service and management tool and the image version are displayed, and the scan does not run, if i;m doing something wrong, please let me know.