ive had some major issues with ea advisors as 2 out of 4 of them have ignored me, one tried to help and another said its a bug or glitch. eitther way im too scareed to play with the fear itll screw my files up.as you can see ive two VERSIONS of COTTAGE LIVING has anyone else had this before? it was gifted to me and there isnt anything the person who gifted it to me can do

@PurpleCookie1401 I have two versions of Cottage Living in my library as well, and everything's fine. I promise you it's not a problem.

2 versions of cottage living | EA Forums

11 Replies

jpkarlsen
Hero (Retired)
5 years ago
@PurpleCookie1401
This is normal.
PurpleCookie1401
Seasoned Rookie
5 years ago
@jpkarlsen None of my other packs have done that though? So not normal for me 😅😟
x4m1r4
5 years ago
@PurpleCookie1401 Is it because one of it is the bonus content?
puzzlezaddict
Hero+
5 years ago
@PurpleCookie1401 This is normal for Cottage Living, and it doesn't mean anything is wrong with your game or your account. You can continue to play as you always do.
PurpleCookie1401
Seasoned Rookie
5 years ago
@x4m1r4 I wouldnt have thought so spoke to a 5th advisor and they dont know either. Besides you can only buy one version of it just for some reason mine shows 2 😅
PurpleCookie1401
Seasoned Rookie
5 years ago
@puzzlezaddict I guess, im just worried about it being weird as ive had some crappy tech the last few days 😅

And i know it cant be my end as ive uninstalled/reinstalled origin and the sims and packs etc and even checked on my other halfs pc
puzzlezaddict
Hero+
5 years ago
@PurpleCookie1401 I have two versions of Cottage Living in my library as well, and everything's fine. I promise you it's not a problem.
PurpleCookie1401
Seasoned Rookie
5 years ago
@puzzlezaddict Okay thanks that kinda leviates my anxieties 😅 just hoping my bonus stuff will show soon too
puzzlezaddict
Hero+
5 years ago
@PurpleCookie1401 If your bonus content isn't there, you can contact EA customer support and ask for it. You might need to talk to more than one person: some have been more helpful than others.

https://help.ea.com/en/contact-us/
PurpleCookie1401
Seasoned Rookie
5 years ago
@puzzlezaddict Yeah i mentioned it in the converation with them they said it should be there in 24hrs if not to reach out again