2019 Sims 4 CAS Sims not saving to Library!
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? just did a version check it says its up to date. Can't find number?
What expansions, game packs, and stuff packs do you have installed? Sims 4, Pets Cats & Dogs, Get Together, Jungle Adventure, Outdoor Retreat Stuff: Backyard, Bowling Night, Cool Kitchen, Fitness, Movie Hangout, Perfect Patio,
Steps: How can we find the bug ourselves? Step 1. Spend Hours making up a Sim family in CAS Step 2. Try to save it to Gallery so you can Add it to your Current "World" Step 3. It tells you it's saved. Even shows you the "form" that should be there in your Library. Step 4. Cry because you just spent all that time, and it's not saved. And now you sit with the new Sims that were supposed to be the new Neighbors, unable to add them to the new world. BECAUSE it didn't save to My Library.
What happens when the bug occurs? CAS Sims are not saving to Library.
What do you expect to see? The CAS Sim saving to Library like they first ones I made did.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I know it still occurs because the same Costom stuff is on the OLD families that ARE saved. lol so.... yeah.... Fix this.
I cannot save my Sims to my Library... its a glitch that just started happening since Dec. 2018
I took a break for a few months, I was just getting into it again, cause I bought a bunch of new stuff... I Think NOT being able to Save you Sims/Lots is a huge deal. People's hard work is getting trashed cause we can't save.
Sims is a BIG Game for your company... don't you think this issue should be a TOP Priority?