EA StaffHi @AzureyBoy,
Do you have a "The Sims 4" folder in Documents \ Electronic Arts? If so, please move it to the desktop or rename it to "The Sims 4 old" and try again. Does the game work now?
-Mai
1. Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update
2. Turn off all overlays you use especially turn off if you have it Rivatuner Statistics Server and MSI Afterburner
3. Check if your firewall/antivirus or Windows Defender isn't blocking the Origin and game.
Turn it off or better add Origin and TS4 to exceptions.
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
I don't work for EA
Community Manager
