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petarpen's avatar
petarpen
11 months ago

After update my game will not load

Since the update, my game will not load at all. I have been looking through every single post on here and nothing has helped. Any advice would be helpful! I cannot even get the game to start as it wi...
pc
petarpen's avatar
petarpen
11 months ago

The message I received is attached.

I also tried the "Perfmon/rel" and it did nothing except show me an error pop-up. 

puzzlezaddict's avatar
puzzlezaddict
Hero+
11 months ago

@petarpen  You left out the space; it's perfmon /rel with a space after the N.

  • petarpen's avatar
    petarpen
    11 months ago
    This was from my last attempt last night at around 11:30

    Faulting application name: GameManagerService3.exe, version: 3.7.0.482, time stamp: 0x65310000
    Faulting module name: KERNELBASE.dll, version: 10.0.22621.4249, time stamp: 0x05d9d133
    Exception code: 0xe0434352
    Fault offset: 0x0014b282
    Faulting process id: 0x0x18EC
    Faulting application start time: 0x0x1DB16054FE426F4
    Faulting application path: C:\Program Files (x86)\Razer\Razer Services\GMS3\GameManagerService3.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report Id: d77ed6c5-b1e4-4665-a668-e1250f444a10
    Faulting package full name:
    Faulting package-relative application ID:
    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      11 months ago

      @petarpen  That's from Razer's Game Manager Service, so please uninstall it and any other Razer apps you use: Synaps, Cortex, whatever you can find.  Restart your computer and try again to play, and if you can't, please post the new Reliability Monitor error you find.

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