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Sherlockian2991's avatar
Sherlockian2991
New Novice
9 months ago
Solved

All Installed DLC not showing up in game since clean uninstall

I did a clean uninstall and reinstall of the Sims 4 and all the DLC I have due to experiencing an in game bug that made the game unplayable. I was unable to open the in game phone, nothing would happ...
  • puzzlezaddict's avatar
    9 months ago

    @Sherlockian2991  Try clearing the EA App's cache, again:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    and repairing the game, again if you have already.  The point is to do the two together, in sequence.

    If that doesn't help, please do a clean uninstall of the EA App with Revo Uninstaller (the free version is fine).  Use the Intensive scanning method.  Restart your computer before reinstalling the App, and repair Sims 4 again afterwards.

    If that doesn't help either, please run searches for two or three of your missing packs.  Open a File Explorer window, click This PC in the left panel, and enter the folder name for one of the missing packs in the search field in the upper-right corner.  This is the full list of packs:

    https://sims4.crinrict.com/eng/extras-2/available-packs-dlc/

    For example, if you're looking for Seasons, you'd search for EP05 .  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.  Then repeat for one or two more packs.

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