Forum Discussion
@puzzlezaddict It’s fixed!
I went back into the settings of the game and did this:
The game lets you choose a refresh rate, you can choose 60 Hz or 144 Hz. I chose 60 (I think it was set on 60 all along).
I also switched from windowed mode to full screen. I turned V-Sync on (it had been off).
Now I can play on medium settings without seeing any temps in the 80s.
I tried high and ultra settings, and Hwinfo says it throttles with those because the temps still reach the 80s. I think I’ll play it safe for now and just keep going with medium settings. When it cools off outside, I will try the higher settings again. Right now I’m just glad that I can play at all. I was worried that it was never going to work, not even on the lowest settings.
Thanks yet again for your help.
I have one more quick question: If you’re playing a game in full screen mode, do the alarm pop up notifications from Hwinfo still pop up over the game? Or does full screen stop it somehow? I’ve only seen them pop up in windowed games before.
@sims929292 Fewer frames per second means fewer draw calls for the processor as well as a lighter load for the graphics card, so it's not surprising you'd see cooler temperatures. Is the processor throttling in the 80s, or the graphics card? A GPU will throttle hard above 80º C, but most laptops' settings will allow the CPU to go over 90. On the other hand, maybe yours is more aggressive with the cooling.
Fullscreen mode is also lower-impact than windowed, at least most of the time, although it's better to use windowed or borderless if you want to look at other apps while you play. You can also switch modes on the fly though.
I have one more quick question: If you’re playing a game in full screen mode, do the alarm pop up notifications from Hwinfo still pop up over the game? Or does full screen stop it somehow? I’ve only seen them pop up in windowed games before.
I don't actually know, although I'd expect the notification to show up even in fullscreen. There's an easy test though: set an alarm for a ridiculously low tempertaure, say 65º C for the CPU, and play in fullscreen, then wait to see what happens. If you don't see the pop-up, play in borderless (or windowed fullscreen in Sims 4 parlance) instead.
- sims9292924 years agoNew Scout
@puzzlezaddict It's the CPU that was throttling. I haven't seen the GPU overheat yet. The CPU throttles on 80C or above. I haven't changed any settings related to that so the laptop seems to be automatically set that way.
Thanks for the advice about how to test Hwinfo. I tried it and the pop ups do pop up even on full screen mode, but only if Hwinfo is running in the background.I think I'm finally out of questions. All of my games have normal temps now and everything is running smoothly.Thank you so much for all of your help over the past few weeks. I really appreciate you taking the time to help out a gaming laptop newbie like myself. I've really learned a lot.Now one last question: If I have any issues in the future, is it alright if I send you a private message? I would rather hear from you instead of people on Reddit. You're much more helpful than they are 🙂 - puzzlezaddict4 years agoHero+
@sims929292 It does sound like your laptop's internal settings are throttling the CPU somewhat prematurely, but that's not exactly a problem, more an uncommon feature that could occasionally be a bit inconvenient. If everything's working now though, there's no reason to worry about it.
You're welcome to message me if you want, but I don't always check PMs right away. (I do get to them eventually.) If the question is about Sims 4 though, it's better to create a thread here: more people would see it and be able to make suggestions. Even if I was the only one answering, I might get stumped or want a second opinion, in which case it's easier to link a thread than to ask permission to share PMs and then copy/paste each one.
But however you want to approach things, I'm sure we can make it work.
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 2 hours ago
- 4 hours ago
- 4 hours ago
- 4 hours ago