10 years ago
App Crash
Good day My Sims 4 keep on crashing, throwing me out to the desktop. This problem started with The Sims 3 so I stopped playing it cause the issue could not get resolved and now exactly the same with...
Thanks, I'm busy with drivers now but also troubleshooting. When The Sims 4 crashes, this is what it gives me. Maybe you would understand it better...
Description
Faulting Application Path: C:\Program Files\Origin Games\The Sims 4\Game\Bin\TS4.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS4.exe
Application Version: 1.8.61.1020
Application Timestamp: 556e62ee
Fault Module Name: TS4.exe
Fault Module Version: 1.8.61.1020
Fault Module Timestamp: 556e62ee
Exception Code: 80000003
Exception Offset: 0006d532
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 7177
Additional Information 1: 4d1c
Additional Information 2: 4d1c6062a03e88868c0a265ff073e717
Additional Information 3: 521d
Additional Information 4: 521d4b02529eca9a75698be0bdf627ff
yes I have, more than once, different occasions.
I really don't know what else to do. I've tried everything on the thread about crashes, updated my drivers and repaired the game once again and yet again it kicked me out. What else can I try?
If the game uses 1.8 GB of RAM, than it's an out of RAM crash.
With your 32 bit OS, it can only use 2 GB and it usually crashes at 1.7 (at least that what it was for Sims 3).
My suggestion: Get an 64 bit OS or move your households to a new game to reduce the amount of RAM it uses.