Forum Discussion

Hero+

7 years ago

[ARCHIVED] Questions regarding drop of 32 bit OS Support/Legacy Edition

UPDATE The legacy edition is no longer supported. As most have probably seen, EA/Maxis is dropping support for 32 bit Windows Operating systems (note: There was never a 32 bit version for ...

preciouseureka

7 years ago

I have a 64 but I'm getting the message that I need to run Sims on legacy. How do I get origin to see that I don't need it?

Thanks!

puzzlezaddict
Hero+
7 years ago
@preciouseureka I've moved your post to the Sims 4 PC tech section. You can access the Origin setting by right-clicking on the Sims 4 icon in your game library and selecting Game Properties > Advanced Launch Options. Here's a screenshot of the options you should be seeing:

https://answers.ea.com/t5/Technical-Issues-PC/PLEASE-POST-HERE-Questions-regarding-drop-of-32-bit-OS-Support/m-p/8417935#M155128

If you still have trouble, please post a screenshot of what you see, and run a dxdiag as well. (You can attach both to a post.)

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- preciouseureka
  7 years ago
  Thanks so much!