Balloon-Headed & Squished-Faced Sims
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.48.90.1020
What expansions, game packs, and stuff packs do you have installed? I have all expansions, all stuff packs & all game packs released by 12/20/18 in U.S.A.
Steps: How can we find the bug ourselves? The 'bug' can be observed on the Manage World screen.
What happens when the bug occurs? Some of my Sims have distorted faces and/or heads upon opening Manage Worlds. Upon clicking on the family, the problem persists. Yet, in some cases, when clicking edit, the sims distortions further persist & cannot be successfully altered by manually changing the shape of attributes nor using presets.
What do you expect to see? I expect that all Sims should have real world proportional skeletal frames, including eyes, noses, jaws and the like.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I'd also like to clarify that, although I do not have any cc/mods in the game at present, having 'certain' cc installed makes the problem worse. The families' 'profile' pics are altered, but their CAS properties are not usually distorted. I noticed this 'bug' after patch day, when I decided to change the family I played. I thought it was the cc/mods so I followed a personalized version of the 50/50 method of investigation for broken cc. After hitting a brick wall, I took everything out, loaded the game and took a look at EVERY individual family, which I had not done before. Thus, finding that the issue was not cc/mod dependent. But present in a vanilla game. Yet, each time I had changed the Mod folder contents before, different families become affected while previously affected sims where now fine. Now, I have no idea how to do any of these 'computer-y' things, so, if I messed up, let me know, please! Thank you for helping me!
Hi @charmbird25
could you upload those family to the gallery so I can try them in my game ?
It is possible that it's a cc/mod issue and some stayed this way after removing.
Can you also try a completely fresh save with no added cc/mods and create new Sims to see if you still get this issue on any of them ?
