Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Latest patch
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Load up a new game and start in CAS
What happens when the bug occurs? When loading a new game, you will see that’s body sliders and body shapes do not appear. As well as when you try to change walk style 2 of them don’t work and put the sims in a T pose. After you have made the sim. You try and load a new town. The original base game towns do not show up at all. When you pick a town and move in all the bugs happen at once. The sim/s tend to get themselves stuck inside objects when moving around the home. The sim/s get stuck in a standing position when they interact with anything or you tell them to do something. When trying to join a university the dorms are even worse with the same bugs I just said. This time all sims on the lot get bugged and stop moving.
What do you expect to see? The game to work as intended.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
To add to this. I have payed $50 AUD for this expansion and as the customer I expect it to work.
also this isn’t the first time this has happened, it originally happened in Cats and Dogs
@Player_i01rd929 I have done the same and it seems to be okay for the most part but some of it is still bugged like the CAS and the worlds. That may be a part of EA to fix but for now I can play outside of a dorm. Haven't tested in Dorm Life yet.
moving this to tech for troubleshooting. You're the first person where it doesn't seem to work to repair the game for the missing world.
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game again by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
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If this doesn't work, could you post some pictures how CAS looks for you ? Are they missing when you make a new Sim or when you edit an existing Sim with fulleditmode cheat ?
Thanks for that @crinrict it seams to Be working Some what well now.
May I ask how?
@sarahdiangelo @cutiepie3890
1. Close the game
2. Open Origin
3. Right Click on Sims 4
4. Choose repair game.
how can i reapair the game?
Community Manager
