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gonevalley9's avatar
gonevalley9
6 years ago
Solved

Blank Screen At Loading And Broken Origin???

So I try loading up TS4, right? This issue has been happening for a long while now, where I'll load it up, and it'll give me the load start (MAXIS logo and TS4 logo) then it'll say 'Not Responding" a...
pc
  • gonevalley9's avatar
    gonevalley9
    6 years ago

    Turns out all I needed to do was delete Origin from my device settings! It’s all good now.

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@gonevalley9  For the Origin issue, please clear its cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

The next step would be uninstalling Origin (not Sims 4, just Origin) "the hard way" and reinstalling:

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

Let me know if these steps don't help.  For the game issue, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • gonevalley9's avatar
    gonevalley9
    6 years ago

    Turns out all I needed to do was delete Origin from my device settings! It’s all good now.

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