Build Mode not working on Sims 4 with new update

 Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Here's a list of broken mods: https://forums.thesims.com/en_US/discussion/950909/broken-updated-mods-python-terrain-update-get-famous-nov-18

My daughter is also have the exact same issues - no items in the build mode are visible. She has tried 1. repairing the game - didn't work, 2. opening up an each of her old saved games to see if her current game was corrupted after a save - none worked. I typically can figure out computer issues since I am in IT, but I am not a gamer myself. This is all new to me. Has anyone found out how to solve this issue? Does totally uninstalling the game and reinstalling work? I wanted that to be the last resort since she has custom content... I would appreciate any insight! Thank you!

the mom