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VampireLuna3
8 months agoNew Novice
I just uninstalled everything and tried downloading to a new location but now I can’t even download the Sims4 at all😞 do you know how to fix? Thanks
puzzlezaddict
8 months agoHero+
@VampireLuna3 What happens when you try to install the game? If you get an error, please post a screenshot of it.
- VampireLuna38 months agoNew Novice
I get no error pop up. The download just won’t go past preparing installing 2%.
- puzzlezaddict8 months agoHero+
@VampireLuna3 Please run a dxdiag and attach it to a reply here.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know if you're able to test a different network, for example you could take a laptop to work/school or a library.
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