Forum Discussion

petriav's avatar
petriav
9 years ago

Can I get a refund on a sims 4 game pack?

I bought a sims 4 game pack that i am not satisfied with and it has not been 24 hours yet. Do you know how I can get a refund for it? Since it is an add-on to sims 4, Origin doesn't see it as a "game...
pc
ShaylaH14's avatar
ShaylaH14
3 years ago

I have the same problem I got a pack that I didn’t like and I haven’t had it for 24 hours and I was wondering if I can get a refund and y’all can remove that pack out of my game please and thank you.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    3 years ago

    @ShaylaH14 

    Please read the previous answer.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey all,

    As this thread is now a bit older, it's been locked to prevent necro-posting.

    For further information on refunds and what's eligible to be refunded, please read over the article here. Please note - Downloadable content (DLC) and in-game currencies are not refundable if purchased separately.

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