Forum Discussion
10 years ago
Thanks for the prompt reply.
I have tried shutting down the game, and Origin, then disabling the firewall and antivirus, restarting the game and Origin. This has had no effect.
I have double checked and Origin and The SIms 4 appears on my firewall whitelist.
I am based in South Africa, could there be a problem between my ISP and your server ( I had a similar problem with Guild Wars 2 a few years ago.) How would I go about testing that if it was possible?
Thanks for your assistance thus far.
Diamond Llama
Anonymous
10 years agoTagging @SandArcher as she might have an idea about that one. 🙂