Can not connect to Sims 4 Gallery
I can not connect to sims 4 gallery where i have so before. my origin account says im online but when i open sims 4, it says i am offline and then give me the option to connect but says it is unable ...
Forum Discussion
Yes i am still experiencing this problem. i havent tried any troubleshooting, but i have no idea how to troubleshoot.
Try following the steps given in that user's post on the Sims forums: 🙂
http://forums.thesims.com/en_US/discussion/778114/cant-connect-to-gallery/p3
Spoiler
1. Started up game for the first time, received "You are offline" message and tried connecting, got "Attempting to Connect" indefinitely when accessing the gallery. Googled, found this post.
2. I figured I'd just open up all ports to the particular app in Windows Firewall (It's a bad idea to turn off your firewall entirely). In the start menu, type "firewall," and the much easier option of "Allow a program through Windows Firewall" comes up. Select that.
3. Scroll down to "The Sims 4." For whatever reason, "The Sims 4" was disabled on Home/Work (Private) networks, and enabled for Public. As my home connection is set as a trusted, private network, this was preventing it from connecting. Click "Change Settings" at the top of the window and add that check in the box. I have no idea why it defaulted to Off.
4. Hit Okay, exit Sims 4, restart Sims 4. (Ticking the box did not open everything up immediately, so when in doubt, restart.)
5. It connected automatically for me once it saw the connection available.
I hope that helps someone.
1. Started up game for the first time, received "You are offline" message and tried connecting, got "Attempting to Connect" indefinitely when accessing the gallery. Googled, found this post.
2. I figured I'd just open up all ports to the particular app in Windows Firewall (It's a bad idea to turn off your firewall entirely). In the start menu, type "firewall," and the much easier option of "Allow a program through Windows Firewall" comes up. Select that.
3. Scroll down to "The Sims 4." For whatever reason, "The Sims 4" was disabled on Home/Work (Private) networks, and enabled for Public. As my home connection is set as a trusted, private network, this was preventing it from connecting. Click "Change Settings" at the top of the window and add that check in the box. I have no idea why it defaulted to Off.
4. Hit Okay, exit Sims 4, restart Sims 4. (Ticking the box did not open everything up immediately, so when in doubt, restart.)
5. It connected automatically for me once it saw the connection available.
I hope that helps someone.
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