Cannot access Mt. Komorebi
Hi there, I just bought and downloaded the new pack, but I can't access the map. The game will just blank out (white screen) but it is still accessible, I can choose to exit to main menu. Also I can...
Forum Discussion
@cinnaluna Please clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
then repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.
If this doesn't help, please start a new save and see whether the same issue occurs. If it does, move your entire Mods folder to your desktop, delete localthumbcache.package, and start another new save to test.
I tried all the steps and the only thing that helped was a new save. Does that mean my old one is irreparably damaged or are there ways to save it still? Just asking as there are still a lot of builds I'm working on currently in it..
- @puzzlezaddict is there something else you can do to fix it mine is still broken
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