Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.70.84.1020 What ex...
@Duikenn Did you install the game after you bought it? Did you play with it before the update?
I ask because buying the game and installing it are separate activities. Once you buy it, you probably can't buy it again. But you need to go to Origin and have Origin install it.
But if it was working prior to the update, then something else is wrong. I'd suggest "repairing" your game in that case to see if it fixes it.