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@beemeat and @berylspring Have you installed Sims 4 through the EA App, Steam, or Epic? Does it help to uninstall and reinstall the EA App? Please do so with Revo Uninstaller (the free version is fine), and restart your computer before reinstalling.
@puzzlezaddict Tried this and unfortunately didn't work for me ☹️ Mine is installed through Steam.
- puzzlezaddict8 months agoHero+
@nim_chimpski @lfnagy @bbysharkie @Lucie995a @arteartemisss and anyone else who comes across this, what antivirus do you use, and does it help to (temporarily) disable it? As long as you don't do anything else at the same time, your computer should be safe, and this is the fastest way to test. You may need to repair the game before launching it, and I would suggest uninstalling and reinstalling the EA App as well with the antivirus disabled.
For anyone who hasn't mentioned it already, please also note whether you're playing through the EA App, Steam, or Epic.
- 8 months ago@puzzlezaddict Thank you for checking on us!! I unfortunately already went through the uninstalling process and lost all my progress, which sucks butt. But I use Avast for my antivirus, but I've never had any issues with it in the past...
- bbysharkie8 months agoNew Novice
Thank you for your reply, I also use Avast as my antivirus and last night i decided to uninstall avast completely, that seemed to do the trick 👍🏼
I never had issues with my antivirus before tho and would like to have an antivirus on my PC so i dont know what to do about this in the future.
Not sure if i mentioned earlier but i use the EA app.
Ill see later tonight if removing the antivirus was the permanent solution!
- 8 months ago
Try reinstalling your Avast. If it happens again look under Avasts Quarantine program and see if Sims4 files are in there. Restore if they are and try running game again
- Lucie995a8 months agoRising Novice
Thank you for reply. I use EA app and I have Avast antivirus. I will try to disable Avast and I hope that will work for us.
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