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@puzzlezaddict Tried this and unfortunately didn't work for me âšī¸ Mine is installed through Steam.
@nim_chimpski @lfnagy @bbysharkie @Lucie995a @arteartemisss and anyone else who comes across this, what antivirus do you use, and does it help to (temporarily) disable it? As long as you don't do anything else at the same time, your computer should be safe, and this is the fastest way to test. You may need to repair the game before launching it, and I would suggest uninstalling and reinstalling the EA App as well with the antivirus disabled.
For anyone who hasn't mentioned it already, please also note whether you're playing through the EA App, Steam, or Epic.
- 8 months ago@puzzlezaddict Thank you for checking on us!! I unfortunately already went through the uninstalling process and lost all my progress, which sucks butt. But I use Avast for my antivirus, but I've never had any issues with it in the past...
- bbysharkie8 months agoNew Novice
Thank you for your reply, I also use Avast as my antivirus and last night i decided to uninstall avast completely, that seemed to do the trick đđŧ
I never had issues with my antivirus before tho and would like to have an antivirus on my PC so i dont know what to do about this in the future.
Not sure if i mentioned earlier but i use the EA app.
Ill see later tonight if removing the antivirus was the permanent solution!
- 8 months ago
Try reinstalling your Avast. If it happens again look under Avasts Quarantine program and see if Sims4 files are in there. Restore if they are and try running game again
- 8 months ago
It was Avast for me. I did not need to uninstall anything.
Just start Avast and go to the 'quarantine" section where you ll see your EA folder being held hostage. Just restore and make exception and Sims will run after
- Lucie995a8 months agoRising Novice
Thank you for reply. I use EA app and I have Avast antivirus. I will try to disable Avast and I hope that will work for us.
- Lucie995a8 months agoRising Novice
I just want to tell, that @puzzlezaddict advice worked đ I'm back in game again đ
- 8 months ago
It worked! It was the Avast Anti-Virus. For some reason that I didn't noticed, it quarantined the folder. After I removed it from being quarantined, it worked perfectly. Thanks!
- 8 months ago@puzzlezaddict it is Avast! I have it too and just experienced this. Avast put the folder into the "blocked" section Eventhough I've previously manually put it in the allowed section. Easy fix if you just remove it but not impressive work on avasts side đ
- Alieshaia2 months agoRising Novice
I have Norton. Going into the "Quarantine" files and resotring them worked IMMEDIATELY. Thank you!!!1
- 8 months ago
Hi! I figured out what worked for me. Avast has a program called Quarantine where it isolates "potentially harmful" files. I found some of my s4 files under Quarantine. I selected them and restored them and my game booted like normal
- 7 months ago
@nerdychic99 wrote:Hi! I figured out what worked for me. Avast has a program called Quarantine where it isolates "potentially harmful" files. I found some of my s4 files under Quarantine. I selected them and restored them and my game booted like normal
This seemed to work for me.
Avast quarantined the files, then let me make and exception. However it still held the files hostage until I went and restored them.
- 6 months ago
THANK YOU this solved it for me!!
- Alieshaia2 months agoRising Novice@nerdychic99 This worked for me but with Norton! THANK YOUU
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