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KakunaRatata102's avatar
KakunaRatata102
11 years ago

Cannot play The Sims 4 after playing it one time

On my other origins account, I have the same problem I am having right now. I just purchased The Sims 4 Premium Edition yesterday for pc and it worked after being installed. I played the game for thr...
pc
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 years ago

Can you tell me what graphics card you are running?

  • KakunaRatata102's avatar
    KakunaRatata102
    11 years ago

    I am not sure what graphics card my laptop is using, but I can give you other information about my laptop.

     
    Name:  Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz
    Manufacturer:  Intel
    Speed:  2.5 GHz
    Category:  Mainstream
    Generation:  8th
    Brand:  Core i5
    Cores:  4
     
    Graphics Info
    Name:  Intel(R) HD Graphics
    Chipset:  Intel(R) HD Graphics
    Manufacturer:  Intel
    Memory:  64 MB
    Category:  Mainstream
    Generation:  9th
    DirectX:   10

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