Forum Discussion
puzzlezaddict
2 years agoHero+
@jonmegginson Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Somewhat off-topic, but I was under the impression that you had reasonably-good consumer protections in the U.K. If you can't in fact run Sims 4 on this "gaming laptop," you should be able to force Currys to give you a refund.