So it happened to me too. I had my Sim take a picture of my pet before leaving the game and then it will always load on the "take a picture" screen, and after that, I'm not able to save. After closing the game, rebooting my computer, clearing all origin folders (Support suggestion) I gave up and created a different family. Everything seemed right until my teenager grew up, after that, I couldn't save, I got the message that I couldn't save while a Sim is aging up, but it over a week after the birthday.
I contacted EA support, we repaired with Origin, I loaded an older save of the game, but if I repeated the actions, I kept getting the same result. Finally, I had to completely delete the Sims 4 folder from the documents folder and create an entirely new family. I repeated the actions (took pictures of my pets, aged my Sim) and I was able to save.
I know this is not the solution one would like, mainly if you invested a lot of time in your family, but is what I got. Hope you find it helpful.
The exact same thing with the picture is happening to me...but I can't just waist months of playing.....I need a better solution...should I try taking all of my mods out of the folder?
Hi @MeliaKapri
taking out mods is always a good idea for troubleshooting. They get outdated with patches so it's possible you're using something that's no longer compatible.
So I tried disabling all of my mods, but it didn't do anything...still cannot save...if I could just use an old save, maybe I wouldn't have a problem? I'm pretty sure it's cause I always open up with taking a picture...
I'm a bit unclear what your issue is. This thread is a bit of a mess when it comes to problems. Do you get the game loading message ? Just on taking pictures ?
Maybe it would be good if you just opened your own thread and give us as much detail about what you are seeing in your game.
There are some issues with the photo studio currently which can freeze your game.
Yeah, if you're playing it on PC. I'm having issues on XBox one. Since the XBox is a console, it cannot support mods or custom content. My issue is happening right now. #consolesmatter #fixitnow #lawwonderisking
