Forum Discussion

4 years ago

cant close sims 4, because its frozen.

i downloaded sims today, and my games has frozen twice last time i managed to fix it but this time i cant get out of it at all, like when i press the power button it doesnt do anything. i have quiete a bit of cc, but i cant get rid of it because my game is frozen.

1 Reply

jpkarlsen
Hero (Retired)
4 years ago
@urawizardharry11
You need to hold the power button pressed for 4 seconds to force a shutdown.
Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.