Anonymous
10 years agoCan't get past 'Announcements'
Help can't click off these 'announcments' and the play button is forever greyed out. Have literally only installed the base game last night and have yet to play a single second. Thanks in advance!
- 10 years ago
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Since you haven't really played the game, you won't need to put anything back.
They will likely pop-up again but hopefully just once.