Forum Discussion
I have always seen the packs from the ea app, but I cannot download them from steam, and they are marked as installed from ea "manage add-ons"
And if I enter the game, they appear in my packs and such, it says, you already have this, but then I start the game and they're not there, or if I start one where they were activated it says that I'm missing them, I don't know if it's because Steam opens the game from the deluxe version, I try not to install the deluxe, so that the game opens from EA, but it won't let me
@MoonCuteGlitch Again, you cannot download the packs that you own in the EA App through Steam. You need to download those packs through the EA App, without also downloading the base game through the EA App. Go into your EA App game library, click the Sims 4 icon, and select Manage > Manage Add-ons, then try to download your packs. If you see two Sims 4 entries in your game library, try both of them.
- 2 years ago
If I tried to do that, it kept trying to download infinitely with the word "preparing" and it didn't download anything.
What I have done is buy the pack of cats and dogs at ea, and uninstall everything from steam
I will not buy anything else on steam, from now everything in ea
in this way there will be no problem, so sad - puzzlezaddict2 years agoHero+
@MoonCuteGlitch There are a couple of issues with installing Sims 4 packs right now. This one seems to have mostly cleared up:
https://answers.ea.com/t5/Technical-Issues-PC/DLC-download-error/m-p/12620575#M253001
But you might still be affected. Regardless, clear the EA App's cache (again) and see whether it makes a difference.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/