Forum Discussion

SleepyNini's avatar
SleepyNini
8 years ago

Can't run The Sims 4 with the video card in this system

Product: Origin Platform:PC Where are you experiencing this issue? Origin Client - PC Type in your Origin Error Report ID: In which country are you located? Norway Which language do you have se...
pc
SleepyNini's avatar
SleepyNini
8 years ago
I have already tried that, and it doesn't work sadly.
SleepyNini's avatar
SleepyNini
8 years ago

Hi everyone.
I just found out that the reason why I can't run the sims 4 game, is clearly because of the new latest windows update. I hope this problem will be fixed in the future so that not only me, but other can keep playing this game! 🙂 

  • TheSteelRodent's avatar
    TheSteelRodent
    8 years ago

    You may want to try disabling the Intel HD graphics in device manager before launching the game. (I'm Danish, but I've always used and supported computers in English, so have no idea what it's called in any of our languages, sorry). Generally when games complain about the GPU on Intel systems, it's because they try to use the GPU built into the CPU (the Intel HD), because it has higher priority. If you disable the Intel GPU, everything will be running off the Geforce GPU, including the desktop. But it will force Sims and other games to use the correct GPU.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,406 PostsLatest Activity: 5 minutes ago