Hi everyone.
I just found out that the reason why I can't run the sims 4 game, is clearly because of the new latest windows update. I hope this problem will be fixed in the future so that not only me, but other can keep playing this game! 🙂
You may want to try disabling the Intel HD graphics in device manager before launching the game. (I'm Danish, but I've always used and supported computers in English, so have no idea what it's called in any of our languages, sorry). Generally when games complain about the GPU on Intel systems, it's because they try to use the GPU built into the CPU (the Intel HD), because it has higher priority. If you disable the Intel GPU, everything will be running off the Geforce GPU, including the desktop. But it will force Sims and other games to use the correct GPU.
Community Manager
