7 years ago
Can't scroll with trackpad
I just got a PC, downloaded the Sims 4 and launched a new game. In CAS, two finger scrolling will allow me to zoom in and out on my Sim, but won't let me scroll down the list of clothes/accessories/e...
@Simesthesia One step you didn't mention was disabling any overlays you have running: Steam, Discord, etc. You can try disabling Origin in-game too: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.
If that doesn't help, try playing in a clean boot:
https://www.windowscentral.com/how-clean-boot-windows-10
You'll still need to go through the Task Manager's background processes list after restarting—some programs don't get disabled in a clean boot, for whatever reason. So you'll have to manually shut down anything that doesn't absolutely need to be running.
If none of that helps, the issue may in fact be an incompatibility. At this point, you've done everything else that someone might suggest.
@HeLoves What happens when you try to scroll through a Build/Buy catalog? Please try scrolling in the opposite direction as well. And if you have a mouse you can try using, please let me know whether it works.