Can't update my my sims 4 and EA people can't solve their own issue

I've tried repeatedly to update my game but it keeps giving me an error message that my connectivity needs to be checked or to just try again later. I Rebooted EVERYTHING! At one point it got to 11% t...

ajinthebay

Seasoned Newcomer

11 years ago

So do I because it really sucks!! So it wasn't the ports or my connection so I'm going to try backing up everything then uninstall/reinstall the game

Phantomlover1717

Legend

11 years ago

http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/m-p/4276949#updateInstall
There might be an answer for you as well.

And to help you with the back up:
http://sims4.crinrict.com/en/2014/09/save-games/

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Can't update my my sims 4 and EA people can't solve their own issue

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