Forum Discussion

SimsMeowster's avatar
SimsMeowster
3 years ago
Solved

can't update my sims 4 game

I have been using the the EA app for a while now and at first there where no issues and everything worked just fine. Sadly this has changed as for the past few updates of my sims 4 game it will just...
pc
Quinny5403's avatar
Quinny5403
3 years ago

Done all of these things and still having issues!! Starting to really annoy me as I’ve spent so much on the game and add-ons

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @Quinny5403,

Are you getting an error message when you try to install the update, or is it getting stuck at a certain percentage? 

  • cookcameron923's avatar
    cookcameron923
    3 years ago

    I get an error that comes up once i'm verifying the update. I've cleared cache, restarted the app. But, it's been doing this for 2 days. ☹️

  • Quinny5403's avatar
    Quinny5403
    3 years ago

    I get it when trying to install the update. But basically I click install, it gets to 60% and then the error code pops up

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @Quinny5403 & @cookcameron923,

      What error specifically are you seeing, could you attach a screenshot of that error to your post for me please?

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