Hello Ea Answers,
So I’m having a problem with my cas background today I tried moving my mods and cc out and repairing through origin that didn’t work half of my cas loading screen is what it should be and the other half is white and I need help
@lalacreatesims Please post a screenshot or photo of what you see. If your computer runs Windows, please also run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
I can post a screen shot of the cas background, but what’s a dxdiag not familiar with it?
Sorry this took so long, but this is what the cas background looks like. This issue only happened once the dlc was released it was fine all morning, and I've been trying to find ways to fix it ever since it'd happened. (Sidenote, it's no issue if I was to use a plain background because I've already tested that out but if it's anything other than a plain background it will look like that.)
@lalacreatesims If the issue only occurs when you use a custom CAS background, then the issue is likely that the CAS backgrounds are broken, and you'll need to wait for the creators to update them.
I was interested in a dxdiag in case the vanilla CAS background was broken too and it wasn't an in-game issue: this could have been a sign of a system issue instead. (And I linked instructions for running a dxdiag in my previous post.) But it sounds like that's not the case, so I don't need to see one.
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