@evicopperfield You could trash the EP04 folder entirely and let the EA App download C&D again. Or you could move the folder here:
C:\Program Files (x86)\Origin Games\The Sims 4
If moving the folder doesn't help, delete it and rename the CAS Demo folder (you might need to restart your computer), then clear the App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
And download the pack again.
oh wait. is it you want me to move the EP04 CAS folder into the EP04 Sims 4 one? (sorry i’m bad with computer stuff)
@evicopperfield Actually, I want you to rename the "The Sims 4 Create a Sim Demo" folder, the one in C:\Program Files (x86)\Origin Games, to something else, then clear the EA App's cache, then restart your computer, then download Cats & Dogs fresh. This is more reliable than moving the EP04 folder, and it's probably faster too if you're not familiar with the existing folder setup. You can download C&D by clicking Sims 4 in your EA App game library and selecting Manage > Manage Add-ons.
Oh no it still hasn’t worked. I’m not sure why. In the game it says it’s downloaded but there’s still nothing there.
@evicopperfield Inside the Sims 4 CAS Demo folder is an Installer folder, or at least there should be one. Please move that folder to the trash, clear the EA App's cache (again), and see whether you can download C&D. If not, please run a new search for EP04 , just like the last one, and post it here or send it to me.
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