Solved
Cats&Dogs code already redeemed
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? idk I can't see right...
@YumikoTheWeeaboo You need to contact the vendor you purchased the code from. If the game code does not work it is up to the third party vendor to correct the situation. Once a code is entered and accepted by the EA system that code is locked to the account it was entered in.
