Character Creation Glitch

Hi @SenshineWu

Did you install any mods and cc as well ?

See this for more information: [PLEASE READ] Usage of Mods and Custom Content

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Is this what you needed?

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@crinrict wrote:

Hi @SenshineWu

Did you install any mods and cc as well ?

See this for more information: [PLEASE READ] Usage of Mods and Custom Content

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

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@crinrict wrote:

Hi @SenshineWu

Did you install any mods and cc as well ?

See this for more information: [PLEASE READ] Usage of Mods and Custom Content

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

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or this? and no, no mods

Unfortunately, your computer doesn't meet the minimum requirements of Sims 4. Your graphics chip doesn't have any dedicated memory and the drivers are 8 years old. The processor and RAM are also very borderline.

I don't think you can play the game on this computer.