Choosing Language
UPDATE 2015-05-30
There is now an easier possibility to change the language. Please make sure to opt in Origin Beta since it's not available on the current version of Origin.
Instructions can b...
Forum Discussion
Did you guys contact a game advisor to see if they are willing to give you refund anyways ?
FAQ says that we can refund the game only in first 24h after launching the game. Or 7 days if we preordered it. And there's that thing that shows elegible for refund games and there's no sims 4 me because i thought it was only mine prooblem that i can't change language so i decided not to rush to forums ASAP, otherwise i would've already did it and bought region free version.
Also, support from that ticket system is yet to respond to my question about unlocking actually playable language and it's been more than a week after i submitted request.
Did you try live chat ?
I know what they policy on refunds is in general but it never hurts to try it anyways, right ?
Could you enlighten me where I can do so? hah.. I'll ask, and if I get a reply, I'll post back here. I think there's a very very stupid and unlikely option on how to fix this language issue, which might work if you have a laptop. If you decide to go on vacation to the country with the language you want in particular, take your laptop with you and reinstall it there... Again, it's really stupid and for many people impossible, but thats the only oprion I see at this moment. Why does this have to be such an issue ._. Why not add an option in game to change the language? All the new games and most old games have this option..
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor
In Details here: How to contact a Game Advisor using the new EA Help page
- I tried Live Chat yesterday, they said we can't get a refund. The Game Adviser honestly said he couldn't do anything, so he told me to contact them again today (Monday the 15th) and there'll be someone who can help. I suggest contacting them, today, not today, when ever you can so they can personally help you :/
Featured Places
