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Anonymous's avatar
Anonymous
12 years ago
Solved

Colorful stripes across screen

So, i just downloaded my the sims 4 via origin, and there is just pink and purple and other colored stripes horizonally across the screen. I tried to change settings higher and lower etc, but nothin...
pc
  • EA_Barry's avatar
    EA_Barry
    12 years ago

    It is probable you are inadvertantly using the IGP rather than the nvidia/AMD GPU.

    Try the following to be sure your discrete GPU is being used rather than the on-board IGP.

    1. Open the nvidia control panel
    2. Manage 3D settings, Program settings tab
    3. Click add to choose the program to customize
    4. Click browse and choose: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe
    5. Set your graphics preferences and click apply.
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
12 years ago

It is probable you are inadvertantly using the IGP rather than the nvidia/AMD GPU.

Try the following to be sure your discrete GPU is being used rather than the on-board IGP.

  1. Open the nvidia control panel
  2. Manage 3D settings, Program settings tab
  3. Click add to choose the program to customize
  4. Click browse and choose: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe
  5. Set your graphics preferences and click apply.
  • Anonymous's avatar
    Anonymous
    12 years ago

    Barry, just three words; i love you. Tried to play, and it works perfectly, so the stripes are gone. Thank you so much 🙂

    My laptop is Toshiba satellite A660-1GC

    • Anonymous's avatar
      Anonymous
      12 years ago

      Im glad Barry was able to help

      Please post on our Answers HQ for any other issues!

      Regards

      IMAGENESIS

  • Anonymous's avatar
    Anonymous
    12 years ago

    im having the same issue but i cant find the nvidia control panel you are talking about. what do i do ??

    • Anonymous's avatar
      Anonymous
      12 years ago
      What graphics card do you have?
    • rumbutter's avatar
      rumbutter
      Hero (Retired)
      12 years ago

      do you have an Nvidea card ? or some other card ?

  • Anonymous's avatar
    Anonymous
    11 years ago

    How do you get to the control panel?

    • Phantomlover1717's avatar
      Phantomlover1717
      Legend
      11 years ago

      You should be able to access the Nvidia Control Panel by right clicking on your desktop.

      • Anonymous's avatar
        Anonymous
        11 years ago
        There is no NVidia option, but im building a desktop with a nice NVidia graphics card that will be my main system. It might work then! Thanks for the help anyway!
  • Anonymous's avatar
    Anonymous
    11 years ago

    I tried downloading NVIDIA and it wont allow me to :/ is there anything i can do instead of this?

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