Course game
Hi, I have the game and it keeps crashing, I have the message that keeps popping up. Please, I need your help
Forum Discussion
@Roeesofer Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know how much memory Sims 4 and your system overall are using while you play. Load a save, put the game in windowed mode (but don't minimize it), open the Task Manager, click More Details if you're not already seeing the full list, and post a screenshot of what you see. I don't need to see the whole list of processes, just the ones at the top (including Sims 4) and the category headers, for example CPU and Memory.
I have two storages that are both internal, one is full and the other is empty, I put the game in the empty storage
Now I entered the game, I played for 3 minutes and it just quit, and no message popped up
The game is now running with the "Task Manager"
@Roeesofer Please post a dxdiag as well.
Memory is different than Storage. It sounds like you've installed Sims 4 on your secondary drive, which is fine, but I was asking about how much RAM Sims 4 uses. Your last screenshot shows that (87%), which is what I wanted to know.
Now, please keep the Task Manage open while you play, and play with Sims 4 in windowed mode so you can see both at the same time. You can move the Task Manager window to the side so that the Memory value is visible even while you're playing. Let me know how high it gets just before the game creates another breakpoint error and crashes.
I have attached here a picture of the "task manager" with the game and a DxDiag file
Community Highlights
- EA_Cade11 months ago
Community Manager
