Create A Sim... Glitch?

@xodarebearxo

Please try the following in this exact order without skipping any steps, even though you have done some of these steps already:

• Exit your game then exit Origin. Please copy the Mods folder from your 'The Sims 4' folder onto your desktop (for future reference) then delete the mods folder and the localthumbnailcache.package file in your 'The Sims 4' folder (When you restart the restart the game the game will re-create the folder). Also delete any other files in the 'Sims 4' folder that end with the word 'cache'.
• Then run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs).

Do not re-add any or your Mods or CC at this time. Please then restart your game and do not enter your previous game-save but begin a new game. See if the issue is present in this new game-save.

If It fixes the situation you can re-add your Mods/CC one at a time to see if one was conflicting with the function/causing the glitch - but do not re-add the old config file from the old mods folder, as it is possible for it to have become corrupted also.